Policies & Conditions

Terms & Conditions

Welcome to the website of Rolling Hills Zoo. By accessing or using our website www.rollinghillszoo.org you agree to be bound by the following terms and conditions. Please read them carefully before using the site.

1. Use of Website

By using this website, you agree to use it for lawful purposes only. You must not use our site in any way that could damage, disable, or interfere with any other party’s use.

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2. Ticket Purchases and Sales

All sales are final. Please review our Refund Policy (below) before completing your purchase.

Prices, event availability, and operating hours are subject to change without notice.

You agree to provide accurate, complete, and current information when purchasing tickets or making donations.

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3. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs are the property of Rolling Hills Zoo or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.

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4. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience or reference. We do not control these sites and are not responsible for their content, policies, or practices.

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5. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we collect and use your information.

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6. Disclaimer

We strive to keep all information on our website accurate and up to date, but we make no warranties or guarantees about the completeness, accuracy, or availability of the content. Access to the website is provided “as is” and “as available” without any warranties of any kind.

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7. Limitation of Liability

To the fullest extent permitted by law, Rolling Hills Zoo shall not be liable for any damages arising from the use of, or inability to use, this website or the information contained on it.

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8. Modifications

We reserve the right to modify these terms at any time. Changes will be posted to this page and take effect immediately upon posting. Your continued use of the site indicates your acceptance of any updated terms.

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9. Governing Law

These terms are governed by the laws of the state of Kansas without regard to its conflict of law principles.

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10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: 785.827.9488 or contact us on our website at www.rollinghillszoo.org.

Privacy Policy

Rolling Hills Zoo values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website rollinghillszoo.org

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1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information (e.g., name, email address, phone number) only when voluntarily submitted through forms (such as ticket purchases, donations, or newsletter sign-ups).

Payment Information — if you make a purchase or donation, payment details are securely processed by a third-party payment provider; we do not store credit card information.

Non-Personal Information — such as browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

• Process transactions (e.g., ticket sales, donations)

• Respond to inquiries or customer service requests

• Send updates, newsletters, or promotional content (if you opt in)

• Improve our website and services

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information with trusted third parties who help operate our website or process payments, provided they agree to keep the information confidential.

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4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze usage patterns. You can choose to disable cookies through your browser settings.

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5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

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7. Children's Privacy

We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us so we can remove it.

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8. Your Consent

By using our website, you consent to this Privacy Policy.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page and take effect immediately upon posting. Your continued use of the site indicates your acceptance of any updated terms.

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10. Contact Us - If you have any questions about this Privacy Policy, please contact us at: 785.827.9488 or contact us on our website at www.rollinghillszoo.org

Refund Policy

All sales are final. This includes all products and services purchased through our website, including but not limited to event tickets or registration, camp registrations, and any other online transactions.

Please ensure that you review all product details and order information carefully before completing your purchase or online transaction. If you have any questions or concerns prior to making a purchase, we encourage you to contact us at 785-827-9488 or on our website at www.rollinghillszoo.org and we will be happy to assist you.

By completing your purchase, you acknowledge and agree to this refund policy.